WE'VE GOT YOUR BAG SERVICE & WARRANTY
Our products are of high quality and therefore particularly durable - we are convinced of that. That's why we offer a two-year guarantee for every GOT BAG. During this time you can use our service free of charge. Simply submit a repair request using the form below:
The most sustainable product is the one you already have.
Get in touch using the contact form and attach a photo of the damage or write directly to repair@got-bag.com by email. Our Customer Happiness Team will then contact you with all further steps.
FAQ WARRANTY SERVICE
We offer a two-year warranty on all Ocean Impact Plastic products.
We guarantee that your GOT BAG can be used for two years without the product being restricted in its function. If you discover a defect during this period, you can make use of your guarantee if there is a guarantee case. Please submit a repair request to have your damage case checked.
Everyone who has bought a GOT BAG in our online shop in the last two years. If you did not buy your product from our online shop, please contact your retailer in the event of a warranty claim.
Get in touch by email and send us a photo of the damage to repair@got-bag.com or use our contact form. Our Customer Happiness Team will check whether there is a warranty claim and will then contact you with all further steps.
