WE'VE GOT YOUR BAG SERVICE & WARRANTY
Our products are of high quality and therefore particularly durable - we are convinced of that. That's why we offer a two-year guarantee for every GOT BAG. During this time you can use our service free of charge. Simply submit a repair request using the form below:
The most sustainable product is the one you already have.
Get in touch using the contact form and attach a photo of the damage or write directly to repair@got-bag.com by email. Our Customer Happiness Team will then contact you with all further steps.
Über folgenden Link kannst Du Deine Reklamation anmelden:
FAQ WARRANTY SERVICE
We offer a two-year warranty on all Ocean Impact Plastic products.
Everyone who has bought a GOT BAG in our online shop in the last two years. If you did not buy your product from our online shop, please contact your retailer in the event of a warranty claim.
We guarantee that your GOT BAG can be used for two years without the product being restricted in its function. If you discover a defect during this period, you can make use of your guarantee if there is a guarantee case. Please submit a repair request to have your damage case checked.
Get in touch by email and send us a photo of the damage to repair@got-bag.com or use our contact form. Our Customer Happiness Team will check whether there is a warranty claim and will then contact you with all further steps.
