SHOP Im:perfect outlet BACKPACKGUIDE MISSION Partners Contact Support Fragen? hello@got-bag.com

FAQ WARRANTY & REPAIR SERVICE

What kind of warranty do you offer?
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We offer a 2-year warranty for all our products made of Ocean Impact Plastic.

What does the warranty cover?
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We guarantee that your GOT BAG can be used for two years without the product being limited in function. If you find a defect during this time, you can claim your warranty, if there is a warranty case. Please submit a repair request to have your claim verified.

Who can claim the warranty?
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Everyone who has bought a GOT BAG in our online store in the last two years. If you did not buy your product in our online store, please contact your GOT BAG dealer in case of warranty claim.

How can I make use of your Warranty or Repair Service?
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Contact us by email and send us a photo of the damage to repair@got-bag.com or use our contact form for this purpose. Our Customer Happiness Team will check if there is a warranty claim and contact you with all further steps.

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