Right of Withdrawal

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.)

Right of withdrawal

right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The cancellation period is 14 days from the day

• on which you or a third party designated by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered in one go;
• on which you or a third party named by you who is not the carrier took possession of the last goods, if you ordered several goods as part of a single order and these are delivered separately;
• on which you or a third party named by you, who is not the carrier, took possession of the last partial consignment or the last piece, if you ordered goods that are delivered in several partial consignments or pieces;
  
  

Would you like to send something back?

• You can use this link to initiate the return process.
• The money minus the return fee will be refunded to you as soon as we have received the return.
• The return period ends 14 days after receipt of the goods.

In order to exercise your right of withdrawal, you must inform us (GOT BAG GmbH, Breidenbacher Straße 8-10, 55116 Mainz, e-mail: hello@got-bag.com ) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you cancel this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within 14 days of the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; For the costs of returning the goods to us, we will charge a return fee.

You can find all information about shipping and return fees here under Shipping.

We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us or to GOT BAG GmbH, atrikom Fulfillment GmbH, An der Kreuzlache 8-12, 65474 Bischofsheim, immediately and in any case no later than 14 days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of 14 days has expired.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Reasons for exclusion or expiration

The right of withdrawal does not apply to contracts

• for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
• for the delivery of goods that can spoil quickly or whose use-by date would soon be exceeded;
• for the delivery of alcoholic beverages, the price of which was agreed when the contract was concluded, but which can be delivered no earlier than 30 days after the conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no influence;
• for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts

• for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;
• for the delivery of goods if these were inseparably mixed with other goods after delivery due to their nature;
• for the delivery of sound or video recordings or computer software in a sealed package if the seal has been broken after delivery.

Sample cancellation form

(If you want to revoke the contract, please fill out this form and send it back.)

• To GOT BAG GmbH, Breidenbacher Straße 8-10, 55116 Mainz, email address: hello@got-bag.com:
• I/ we (*) hereby revoke the contract concluded by me/ us (*) for the purchase of the following goods (*)/the provision of the following service (*)
• Ordered on (*)/ received on (*)
• Name of consumer(s)
• Address of consumer(s)
• Signature of consumer(s) (only if notification is on paper)
• Date

(*) Delete where not applicable.