ight of withdrawal for consumers (A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activity.)Cancellation PolicyRight of WithdrawalYou have the right to withdraw from this contract within 14 days without giving any reason.The withdrawal period is 14 days from the day,on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered uniformly;on which you or a third party named by you, who is not the carrier, have taken possession of the last goods, provided that you have ordered several goods as part of a single order and these are delivered separately;on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or the last piece, provided that you have ordered goods that are delivered in several partial shipments or pieces;

Do you want to return something?

You can initiate the return process via this link.The money, minus the return shipping fee, will be refunded to you as soon as the return has been received by us.The return period ends 14 days after receipt of the goods.To exercise your right of withdrawal, you must inform us (GOT BAG GmbH, Breidenbacher Straße 8-10, 55116 Mainz, Telephone: , Email: hello@got-bag.com) by means of a clear declaration (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this, which is not mandatory.To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising the right of withdrawal before the withdrawal period has expired.Consequences of withdrawalIf you withdraw from this contract, we must refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and at the latest within 14 days from the day on which the notification of your withdrawal from this contract was received by us. For this repayment, we use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; For the costs of returning to us, we charge a return fee.You can find all information about shipping and return fees here under Shipping.We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.You must return or hand over the goods to us or to GOT BAG GmbH, atrikom Fulfillment GmbH, An der Kreuzlache 8-12, 65474 Bischofsheim without delay and in any case no later than 14 days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the 14-day period has expired.You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties, and functionality.Grounds for exclusion or expiryThe right of withdrawal does not apply to contractsfor the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer;for the delivery of goods that can spoil quickly or whose expiration date would be exceeded quickly;for the delivery of alcoholic beverages whose price was agreed upon at the conclusion of the contract but which can only be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no control;for the delivery of newspapers, periodicals, or magazines, with the exception of subscription contracts.The right of withdrawal expires prematurely in contractsfor the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.